About Us
Who are NHS Elect?
NHS Elect is an NHS members' network which was established in 2002. We are part of the NHS, providing NHS organisations with high quality, not-for-profit support to supplement in-house management teams while simultaneously working to transfer new skills to those teams through coaching, training programmes and mentorship. Subscription to NHS Elect provides member organisations with tools and support to drive sustainable innovation and implement best practice locally.
In addition to our work with members we also work with the Department of Health on a range of projects. The DH values our network of NHS organisations and network members value insights and input into emerging healthcare policy and national best practice.
How Can NHS Elect Help You?
Service Improvement & QIPP
- Hands-on support to design and deliver local quality and productivity projects
- Training in best practice service improvement methodologies
- Benchmarking with other NHS Elect members
- Service reviews
- Capacity & demand analysis
- Service transformation programmes
- Implementation of Enhanced recovery from team members who worked on the original DoH QIPP programme
Find out more about this workstream please email Eilis Parker eilis@nhselect.org.uk or Caroline Dove at caroline@nhselect.org.uk
Customer Care and Marketing
- Customer care workshops to improve patient experience
- Website design to optimise patient and GP navigation
- Market assessment
- Bespoke marketing plans
- Branding strategy
- Comprehensive marketing training programme including guest speakers
- Membership of communities of interest such as "GP as Customer" group
To find out more about the customer care and marketing workstreams please email Sue Kong at sue@nhselect.org.uk
Business Skills
- Healthcare procurement: Writing and responding to tenders
- Commissioning skills
- Business planning & business case development
- Negotiation skills and relationship management
- Creating new organisations through integration & joint venture
- Strategy development at directorate, executive and board level
To find out more about the customer care and marketing workstreams please email Jim Timpson at jim@nhselect.org.uk or Elliot Howard Jones at Elliot@nhselect.org.uk
Lyn Hill-Tout
Chief Executive,
Great Western
Hospitals NHS
Foundation Trust
Testimonial
"Our staff (and therefore our patients) have benefitted by sharing learning from the diverse NHS Elect membership and have thoroughly enjoyed the on-site support, workshops, events and study tours. The NHS Elect team are skilled, knowledgeable, accessible and always helpful."
Join us
Become a member Organisation
- Free quarter of membership
- Unlimited access to weekly training events
- Leadership and coaching
- Marketing and branding support
- Onsite training and development
- Access to network learning
To download NHS Elect brochure detailing on-site support available to members click on the link below
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